Comprehensive Technology Platform Proficiency & Skills Matrix
Comprehensive Technology Platform Proficiency & Skills Matrix
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✓ 150+ platforms with documented professional experience
✓ 13 years maximum tenure on core enterprise platforms
✓ Expert-level proficiency in collaboration, productivity, and endpoint management
✓ Advanced security, identity, and compliance framework knowledge
✓ Broad coverage across Cloud (AWS/Azure/GCP), On-Prem, and Hybrid infrastructure
✓ Extensive endpoint device management (Apple, Windows, Linux)
✓ Deep ITSM, MSP, and professional services automation experience
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● HIPAA (Healthcare Compliance) — 4 years Advanced
● NIST Cybersecurity Framework — 1 year Intermediate
● SOC2 (Compliance) — 4 years Intermediate
● PCI-DSS (Payment Security) — 2 years Intermediate
● SDLC (Software Development) — 3 years Intermediate
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● Microsoft 365 (M365/O365) Admin — 13 years
● Dell/Lenovo/HP Laptops & Desktops — 13 years
● OneDrive — 11 years
● Slack — 10 years
● RingCentral — 10 years
● Zoom — 10 years
● GoDaddy (Domain/Hosting) — 11 years
● Google Workspace & Google Drive — 8 years
● Google Authenticator — 8 years
● Calendly — 8 years
● TalkRoute (VoIP) — 8 years
● Ionos 1&1 (Hosting) — 8 years
● Zapier (Automation) — 8 years
● PandaDoc (eSignature) — 4 years
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Cloud & Infrastructure:
● Active Directory (On-Prem) — 8 years
● Windows Server & Windows Server 2016 — 8 years
● NAS (On-Premises Storage) — 10 years
● Synology (Storage Infrastructure) — 9 years
● Virtual Desktops/Machines — 8 years
● VPN (Secure Connectivity) — 12 years
Security & Identity Management:
● 1Password — 8 years
● BitLocker (Encryption) — 13 years
● Duo (MFA) — 11 years
● Apple ID/iCloud — 11 years
● Cloudflare (CDN/Security) — 8 years
● Windows Defender — 8 years
● RDP (Remote Desktop Protocol) — 8 years
● Apple Business Manager — 6 years
● Dropbox — 12 years
● ITIL (IT Service Management) — 9 years
● SecurityScorecard — 4 years
● SendSafely (Secure File Transfer) — 4 years
Business & Collaboration:
● Bill.com (AP Automation) — 8 years
● DocuSign & Dropbox Sign — 8/4 years
● HubSpot CRM — 8 years
● Google Meet & Google Voice — 6/8 years
● Microsoft Teams & Exchange — 6/7 years
● Notion (Knowledge Management) — 5 years
● MS Project — 7 years
● Rippling (HRIS/Payroll) — 4 years
● Namecheap (Domain Mgmt) — 9 years
● Basecamp (Project Mgmt) — 1 year
● KnowBe4 (Security Training) — 4 years
● Kinsta (Managed WordPress Hosting) — 4 years
● TalentLMS (Corporate Learning) — 4 years
● Five9 (Contact Center) — 6 years
● Syncro/SplashtopRMM (MSP Tools) — 4 years
● Watchman (Endpoint Monitoring) — 4 years
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Device & Endpoint Management:
● Addigy (Apple MDM) — 4 years
● Activity Monitor (Diagnostics) — 11 years
● Adobe (Creative/Document Platforms) — 9 years
● CrowdStrike (EDR) — 8 years
● Barracuda Backup/Web Filter — 3/5 years
● MDT/ODT (Deployment Tools) — 5 years
● BlackBerry Enterprise Server — 2 years
● Sophos Anti-Virus/Endpoint — 2 years
● FileVault (MacOS Encryption) — 7 years
● MacOS/MacBook — 11 years
Project & Service Management:
● Asana (Task Management) — 4 years
● Jira (Issue Tracking) — 2 years
● Jira Service Management (ITSM) — 4 years
● BambooHR (HCM) — 4 years
● ConnectWise/Control ScreenConnect — 1 year
● NinjaOne/NinjaRMM — 4 years
● SolarWinds (Network Monitoring) — 4 years
● Safetica (DLP) — 4 years
● ServiceNow (ITSM/ITAM) — 3 years
● Smartsheets — 4 years
● WordPress (CMS) — 10 years
● LogMeIn (Remote Support) — 7 years
● TeamViewer — 2 years
● BackBlaze (Backup/DR) — 8 years
● Box (Enterprise Content Mgmt) — 3 years
● GitHub (Source Control) — 4 years
● Python (Programming) — 4 years
● Emburse/Expensify (Expense Mgmt) — 4 years
● Ignition (Client Engagement) — 4 years
● Karbon (Practice Workflow) — 4 years
● Leapsome (Performance Mgmt) — 4 years
● Miro (Visual Collaboration) — 4 years
● OpenAir (PSA) — 4 years
● QuickBooks/QuickBooks Online — 4 years
● Microsoft Azure & GCP Admin — 4 years
● Microsoft Authenticator — 8 years
● Hyper-V & VMware (Virtualization) — 2/4 years
● Grasshopper (VoIP) — 4 years
● SharePoint (Collaboration) — 6 years
● EHR/EMR Systems (Epic, CareConnect, Cerner) — 4 years
● BeyondTrust/Bomgar (PAM) — 3 years
● Citrix Workspace (VDI) — 3 years